• A Message From Lyerla Heating and Air

  • A Message From Lyerla Heating and Air

    As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19)
    and associated illnesses, Lyerla Heating & Air has developed this policy to maintain a safe and
    healthy environment for all team members, visitors, customers and stakeholders.

    Lyerla Heating & Air wishes to ensure all customers that we have continuity plans in place to deliver
    uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.

    Team Lyerla provides a vital role in maintaining the health and safety of our community. Therefore
    we will remain open during this time of social distancing. If your A/C is broken, we will be there to fix
    it. If you need service, please call our Main Line at 417-623-1223, we have local staff handling the
    phones from 7:30 am to 8 pm Monday thru Friday and an answering machine which is checked outside of those hours.

    You can also reach me at 417-623-1223 (office), 417-825-0411 (Mobile) or via email at
    kevin@lyerlaheatingandair.com

    Lyerla Heating & Air Team
    Lyerla Heating & Air has implemented an extensive COVID-19 Policy accompanied by Lyerla Heating & Air COVID-19 Temporary Risk Management Procedures. We have implemented additional
    sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We
    have equipped field staff with necessary equipment to ensure safe working procedures in homes
    and businesses of our customers. We have increased options for remote work where possible. The
    policy and procedures set in place are largely precautionary and will be constantly monitored and
    adjusted.

    Lyerla Heating & Air Plan
    No employees showing symptoms of COVID-19 will be working while showing symptoms, and will
    not return until medically cleared. Prior to each home visit, your technician will call to confirm the appointment. At this time, the technician will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within
    the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will
    be made.

    We ask all customers to respect the health and safety of our team and community. Should you be
    experiencing any symptoms, please contact our office right away to reschedule.

    As we continue to monitor the situations, further communications may be updated.

    Thank you,
    Kevin Brady, President
    Lyerla Heating & Air