• Customer Service Representative

  • Posted: 04/26/2021

    Kelly Anderson Group

    Customer Service Representative

    Job Description:
    The Customer Service Representative is responsible for working with drivers and coordinating with fellow recruiting staff to ensure timely and accurate screenings. The successful candidate will possess strong customer service and organizational skills.

    • Answering inbound calls from drivers.
    • Making outbound phone calls to drivers. (No Cold Calling)
    • Pre-qualify driver applicants according to company requirements.
    • Serve as point person for potential drivers during recruiting process.
    • Must be able to work in a fast-paced environment with multiple competing deadlines.
    • Enter driver applicants into Applicant Tracking Systems (ATS)
      Qualifications and Education Requirements:
    • MS Office (Outlook, Excel, and Word) experience. (Preferred)
    • Google Sheets (Preferred)
    • Excellent communication skills (verbal and written)
    • Strong attention to detail and accuracy
    • Must have excellent problem-solving skills.
    • Fluent in Spanish is a plus.

    Work Hours:
    Monday – Friday 10:30am – 7:00pm

    Job Type: Full-time

    Benefits: Medical, Dental and Vision Insurance
                   Vacation, Sick Pay and Paid Holidays

    Apply in Person:
    2355 Lusk Drive
    Neosho, MO  64850

    Send Resume: Brenda@KellyAndersonGroup.com