• Table Games Manager

  • Description

     

    ESSENTIAL FUNCTIONS:

    1. Ensures efficient and effective operation of all casino operations that include Blackjack and Poker
    2. Designs and schedules games to enhance revenue. 
    3. Generates and reviews table games activity reports. 
    4. Develops policies and procedures in accordance with federal and tribal regulations.
    5. Ensures that the highest possible level of guest service is provided by table games team members.
    6. Develops and implements departmental business plans and budgets
    7. Provides direction and guidance for the department.
    8. Presents a positive image in the casino & community.
    9. Performs management functions such as hiring, training, evaluating and providing feedback to supervisors and staff; provides direction and guidance for the department.
    10. Provides input and resolution concerning operational deficiencies and areas in need of attention in order to maintain highest level of operation.
    11. Conducts investigations into the resolution of variances to ensure compliance with company policies and maintaining employee integrity levels.
    12. Responsible for verifying and ensuring payouts of large jackpots and other awards are properly executed.
    13. Assesses the integrity of all games and takes corrective action when required.
    14. Oversees the protection of the bankrolls on all table games; assesses and ensures the integrity of all table games operations and controls/protects company assets.
    15. Knowledge of Title 31 and Tic’s and Mic’s.
    16. Prepare and submit any required reports to General Manager
    17. Secure appropriate uniforms and equipment needs for department.
    18. Attends departmental and property meetings as required.
    19. Performs additional duties and responsibilities as necessary or assigned.

     

    JOB PREREQUISITES: 

    • Strong organizational skills
    • Oklahoma table games experience preferred

     

    This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

    Qualifications

     

    EDUCATION: 5 years’ experience in casino table game management required; and/or six years of comparable education and experience. 

     

    EXPERIENCE: 5+ year’s Supervisory experience and table games knowledge.

     

    LICENSES OR CERTIFICATIONS:  Obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

     

    PHYSICAL REQUIREMENTS: Ability to maneuver in the casino, visual acuity to observe and react to handle customer questions and complaints. Must be able to stand and/or walk for minimal of 7 1\2 hours per day.   Have good dexterity in fingers. Must be able to stretch, bend, twist and reach. Must be able to read, write and speak basic English.  Must be able to lift up to 20 pounds.

     

    WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace.  Work in casino operations containing second hand smoke, high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.

     

    SPECIAL WORKING CONDITIONS: Customer service, problem solving, communication skills, interpersonal skills, teamwork, initiative and integrity.  Table Manager software experience preferred; proficiency with Microsoft Office products.  

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