• Busser

  • Posted: 05/05/2019

    ESSENTIAL FUNCTIONS:

    1. Develop and implement all Bordertown Casino Guest Satisfaction Standards to all guests and all fellow team members.
    2. Attend new team member departmental orientation prior to beginning work in the department.
    3. Create a positive guest/employee experience. Smile, be helpful and friendly.
    4. Answer questions, take responsibility to get answers and anticipate our guests needs and problems.
    5. Greet guests cordially when seated at a table.
    6. Assists guests in any way possible to ensure customer satisfaction.
    7. Adhere to sanitation rules and regulations. Keep station stocked with necessary supplies at all times.
    8. Maintain inventory of paper goods by keeping shelves organized and notifying Supervisor of need.
    9. Conduct any other related duties as assigned by Supervisor.
    10. Clear and wipe tables and chairs. Wipe down side stations.
    11. Assist servers in resetting their tables when time allows.
    12. Breaks down bus pans at dish machine area. Sorts all items.
    13. Spot swipes buffet for food debris. Attends department meetings as scheduled.

     

     

    JOB PREREQUISITES:

    • Above average oral communication skills
    • Excellent customer service
    • Problem solving capability
    • High capacity for learning

     

    This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her Supervisor.

    Qualifications

    EDUCATION: High School diploma or GED.

     

     

    EXPERIENCE: Minimum 6 months experience in the restaurant field preferred.

     

     

    LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license. Serve Safe Certified.

    WORK ENVIRONMENT: Work in casino operations containing second hand smoke, high noise level and bright lights. The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member regularly works near moving mechanical parts. The Team Member is frequently exposed to fumes or airborne particles. The Team Member is occasionally exposed to risk of electrical shock.

     

     

    SPECIAL WORKING CONDITIONS:

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, and other team members of the organization. Ability to add, subtract, multiply, and divide. Ability to use whole numbers,

    fractions and percentages. Ability to apply commonsense understanding to carry out written or oral instructions.

    Ability to deal with problem with multiple variables.


    Apply online at https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=10116&clientkey=CB35E60A9931FE1B3B355CEEFCE7CA10