• Information Technology Help Desk Assistant

  • Posted: 05/11/2019

    Crowder College Information Technology Help Desk Assistant, Neosho.  Position provides office and technical support for the Information Technology Department, receive and process help requests and work with IT support staff to ensure a timely resolution to computer related issues. Requires a detail oriented and organized person, must have excellent communication skills, and the ability to work with students and staff in a professional manner.
    Position Knowledge, Critical Skills, Experience:

    1. High School diploma or equivalent required, Associate’s Degree preferred
    2. One (1) year related work experience required.
    3. Ability to perform multiple tasks and remain calm during frequent interruptions.
    4. Ability to establish and maintain positive working relationships with other employees, students, and the public.
    5. Ability to handle confidential material judiciously.
    6. Ability to work independently with minimum supervision.
    7. Efficient in the following Job Abilities related to Information Technology:
    • Ability to operate a personal computer using the Windows Environment
    • Ability to understand operating a personal computer within the Crowder College Network Environment.
    • Ability to use E-mail.
    • Ability to perform basic word processing using MS Word.
    • Ability to perform basic spreadsheet functions using MS Excel.
    • Ability to use an Internet web browser.
    Hourly rate of $10.97, 40 hours per week. Fringe benefit package including health and life insurance, tuition waivers, retirement, sick leave, holiday and vacation pay. Send letter of interest, resume and employment application to Human Resources, Crowder College, 601 Laclede, Neosho MO 64850, or email HR@crowder.edu. Open until filled with anticipated start date of July 1, 2019. Crowder College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities. (Posted 5/17/2019)