• Bookstore Customer Service Associate

  • Posted: 05/11/2019

    Bookstore Customer Service Associate, Crowder College, Neosho. Responsible for assisting with bookstore, convenience store, and mail operations, including but not limited to customer service for students, faculty, and visitors; advising customers on purchases, assisting customers with location of items in the store, etc.; internet order processing; processing incoming and outgoing campus mail including UPS/FEDX shipments; and other duties as assigned by the Bookstore Director.
    Position Knowledge, Critical Skills, and Experience Expectations:

    1. High School graduate or equivalent. Associate Degree or equivalent preferred
    2. Computer skills to include Microsoft Word, Publisher, Outlook, and Excel
    3. Ability to take digital pictures and integrate to website
    4. Retail store or convenience store experience required, supervisory experience preferred
    5. One (1) year of full-time related work experience
    6. Excellent customer service, communication and organizational skills including phone etiquette required.
    7. Ability to gain knowledge of postal procedures and regulations
    8. Ability to work independently with a minimum of supervision
    9. Ability to handle basic mathematical calculations
    10. Cash management skills including cash register operation experience
    11. Ability to establish and maintain professional conduct and positive working relationships with students, employees and community/vendor contacts
    12. Ability to lift up to 50 pounds
    $10.97/hour with excellent fringe benefits which include PEERS retirement, health and life insurance, and tuition waivers for dependents. To apply, send resume, application, and letter of interest to Human Resources, Crowder College, 601 Laclede, Neosho MO 64850, or email HR@crowder.edu. Open until filled. Crowder College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri Relay Services at 711. (posted 5/15/2019)