• Member Service Representative (part-time)

  • Posted: 09/26/2025

    MEMBER SERVICE REPRESENTATIVE (part time)
    Service 1 Federal Credit Union is seeking a friendly, detail-oriented, and professional Member Service Representative (part-time). Applicants should exude a positive, courteous and professional attitude.
    Essential functions include:

    • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
    • Greet members and answer phones
    • Assist members in opening new accounts, including sub-accounts, and file maintenance
    • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, electronic services tutorials/assistance, etc.
    • Other duties as assigned
    Educational and Experience Requirements:
    • High school diploma
    • Experience in financial institutions preferred but not required
    Required Skills:
    • Ability to represent Service 1 FCU in a professional manner
    • Flexibility in work assignments
    • Ability to analyze and research information
    • Attention to detail
    • Knowledge of credit union products and services
    Service 1 Federal Credit Union offers a generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443
     

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